Testimonials

It started out that I just needed parts but they don't make that unit any more so I was prompted to buy new which I ordered. The company gives me options on how I want the power set up but said nothing about water but shows it on the post so I did not specify water. I received the post looked fine until I started the install but could not find the manifold so I contacted and ordered over the phone. Not once was the bracket mentioned. A week or so later I received the manifold with out the bracket to attach to the pedestal so I contacted again to receive a parts list that does not have the correct bracket on it. I wrote back explaining that but I guess nobody wants o hear it because no response. I will look for another vendor in the future. It should not be that difficult to order a simple power post. most marinas this time of year has enough spare time to go thru this but I did take the time to write this. After writing this review and posting it I received a call to get issues straightened out. Ray called and sent me the parts to complete the power post. Thanks for that but more important I received assurance that the company would work hard to make sure this does not happen again. I am a repeat buyer so I will be going back for more power posts and parts.