We have the best selection of versatile electrical power pedestal units for marine, RVs, and campgrounds.

Shipping Policy

Power Pedestals Inc. offers a variety of shipping methods for both domestic and international orders. Our goal is to secure the most cost-effective and reliable shipping solutions for our customers by negotiating competitive rates with our network of carriers.

1. Shipping Methods

Power Pedestals Inc. partners with reputable carriers, including (but not limited to) UPS Freight, FEDEX Freight, USPS and LTL services. Depending on the size, weight, and destination of your order, Power Pedestals Inc. selects the most appropriate carrier to ensure timely and secure delivery.

2. Determining Shipping Costs

  • Negotiated Rates: Power Pedestals Inc. leverages our bulk shipping discounts and negotiated carrier rates to offer you the best possible shipping cost.
  • Order Factors: The final shipping cost is based on multiple factors such as product dimensions, weight, pallet sizes, and the destination address.
  • Transparency: A detailed breakdown of shipping costs will be provided at checkout or during the quotation process.

3. Handling Times

  • Lead Times: While assembly and product availability can vary by demand and season, Power Pedestals Inc. strives to process and ship all orders in a timely manner. If you have specific shipping instructions, please provide them at the time of your order. We will make commercially reasonable efforts to accommodate special handling or delivery requests. All accommodations are subject to availability and operational constraints and may impact delivery timing or cost. Delivery dates are estimates only; Power Pedestals Inc. is not responsible and shall not be liable for delays due to carriers, weather, customs, or other events beyond our reasonable control.
  • Assembly & Availability: Some products require additional assembly or are subject to manufacturing schedules. Please allow for extra processing time during peak seasons or for custom orders. “Customer can always call or email our office for more specific lead times during time of order.”
  • Order Confirmation: You will receive an order confirmation via email, which includes an estimated shipment date or range based on current production schedules.

4. Shipping Times

  • Transit Duration: Actual transit times depend on the carrier, shipping route, location, and possible weather or seasonal conditions.
  • Domestic vs. International: International shipping may take longer due to customs clearance and additional regulatory requirements.
  • Delays: While Power Pedestals Inc. works diligently to meet estimated shipping timelines, unforeseen circumstances may impact transit and delivery dates. These can include carrier disruptions, inclement weather, customs inspections, supply chain interruptions, or other events beyond our reasonable control. Estimated dates are not guarantees. If a delay occurs, we will notify you as soon as practicable and assist with updated options, if available. Power Pedestals Inc. is not responsible for delays resulting from such events. We appreciate your understanding in such cases.

5. International Shipments

  • Customs & Duties: All applicable customs, import fees, and taxes are the responsibility of the customer unless otherwise specified.
  • Documentation: Power Pedestals Inc. provides necessary documentation to facilitate customs clearance, but we are not liable for any additional border-related delays.

6. Order Tracking

  • Shipping Confirmation: Once your order ships, you will receive an email containing tracking information and the carrier’s details.
  • Status Updates: Tracking information may take up to 24 hours to become active. Please contact Power Pedestals Inc. if you encounter any issues with order tracking.

7. Customer Support

  • Inquiries: For questions regarding your shipment, delivery times, or any shipping-related concerns, please contact our customer service team at 800-559-4269 or email [email protected].
  • Claims: If your shipment arrives damaged or is delayed, our team will gladly work with the carrier to resolve the issue as quickly as possible.

Note: By placing an order with Power Pedestals Inc., you acknowledge and agree to the terms of this Shipping Policy. For more information or to request specific shipping accommodations, please reach out to our customer service team.